TERMS AND CONDITIONS
STUDIO TERMS AND CONDITIONS
We are a highly rated, 5-star Black and White portrait studio, and our dedicated team is committed to giving a thoroughly professional experience to everyone we work with.
Booking Confirmation Fee
We are a small, high-end portrait studio. We limit the number of bookings that we accept based on our capacity.
Like any in-demand small business, we require a confirmation fee to reserve your date and time. This fee is credited to any purchase you make at your ordering session or is cheerfully refunded subject to you attending your portrait and ordering sessions. This helps to ensure that we are working with committed clients who value professional portrait photography.
The confirmation Fee is not an additional fee but can be used towards any purchases you make. If you decide not to purchase on the day of your ordering session or cancel outside 7 days, you will be refunded, less a small administrative fee.
Reschedule Policy
If, for any reason, you need to reschedule your appointment, we require at least seven days' notice so that we can attempt to fill the vacant spot. Your confirmation fee will be applied to any re-scheduled booking.
Cancellation Policy
Your booking fee is non-refundable if you cancel within seven days of your session date.
Our Guarantee
We promise you that we will treat every customer as our special guest, and if you do not like the photographs that we take, you pay nothing!